Summary

These updates are live in Preview as of: Evening of September 30th, 2026

Planned release date to Production: Evening of October 7th, 2026

Air

• Major Flight Search Improvements Landing
  • 10X More Return Options: Once the outbound flight is chosen, we run a fresh search for return flights that work with that exact flight, instead of limiting returns to the original round-trip results. Applies to RTs (circle trips), Open Jaws, and Multi-city itineraries.
  • Mix & Match: Mix fare brands (and cabins!) across flights. Changing the fare on one flight no longer changes the others. This will also improve the ability to construct itineraries where Leg 1 = Economy, Leg 2 = Premium Economy. Combinability is still subject to carrier fare rules (CAT 10).
  • More accurate pricing: maintain consistent, reliable pricing through to checkout. What you see is what you get.
  • Production Go-live Target for all the above: TBD - We will wait at least a full release cycle. Highly dependent on club testing and feedback
• Porter Basic fares now show carry-on as a paid extra
  • Porter Airlines Basic fares showed “Carry on hand baggage” with a green check, as if a carry-on were included. Porter Basic includes a personal item only; a carry-on is checked at the gate for a fee. Porter sends this incorrectly through Sabre, so until they correct it we will override it on our side. Basic now shows “$ Carry on hand baggage”, and Porter’s Standard, Flexible, Freedom and Porter Reserve fares keep the green check. No other airline is affected.
• Each passenger now displays their own ticket number
  • For bookings with multiple travelers, the Agent Console now displays the ticket number associated with each individual passenger.
• The traveler’s billing address is kept when a booking syncs
  • Refreshing a ticketed booking from Sabre could replace the traveler’s billing address with the club’s own address. The saved address now stays in place.
• Price paid shows correctly on certain negotiated fares
  • On some negotiated fares ticketed with a tour code, airline rules require the amount to be hidden on the ticket (“BT” in the fare box). Sabre then reports the booking as $0, so the console and confirmation showed nothing paid. When Sabre returns zero totals on a ticketed booking, we now read the fare and payment from the issued ticket record instead.

Agent

• Bug squashing in the Booking Search redesign
  • It will now respect the same search parameters in the URL that the old page did
  • Filter options will no longer disappear from the Filter By list after a filter is selected
• Fixed a few edge cases with poorly formatted subsite links.
  • Now any subsite link that was entered with trailing or leading spaces will be trimmed on input.

Car

• Membership numbers reach Enterprise, Alamo and National on Sabre bookings
  • After the move to Sabre, CAA clubs found membership numbers were no longer being added to Enterprise, Alamo and National car bookings. These vendors use the number, sent as the billing reference (“BR”), to confirm member rates. When a membership number is entered at booking, it’s now sent to Sabre again, as it was before the migration.
• Email links into car search keep their tracking codes
  • Links from confirmation-email upsells into car search were losing their tst_ tracking codes on the way to the results page, so clubs couldn’t attribute those searches to the email that drove them. The tracking codes now carry through to the results page and stay in place as travelers change filters.
• Car results cards show when a car has no air conditioning
  • When a car doesn’t come with air conditioning, its results card now shows a No Air Conditioning row with a crossed-out snowflake. It appears on desktop and mobile, for consumers and agents. It’s rare in North America but common in parts of Europe, including Iceland and Finland. This is the follow-up we committed to after the results-card experiment.

Checkout

• Terms and conditions visual updates
  • Terms and conditions are now displayed within a scrollable area rather than taking up their full height.
• Product titles are clickable in quote view
  • Now when you click a product title in quote view it opens the product details page

Cruise

• Feature: Cruise trip summary page available on preview for consumer & agents
  • A new page in the cruise booking flow, between cabin selection and checkout. Agents and consumers can review their cruise and customize it with dining times, cabin preferences, and pre- and post-cruise travel.
  • The consumer version will be A/B tested before a wider rollout.
  • Production Go-live Target:
    • For consumer: A club-wide launch date will be set once testing is complete.
    • For Agent: Still in testing, no club wide rollout date at this time.
• Feature: New Cruise Checkout Page Design available on Preview for Consumer ONLY
  • The new cruise checkout is now available in preview for consumers only.
  • This will be A/B tested to measure performance before a wider rollout.
  • Production Go-live Target: A club-wide production launch date will be set after the a/b test has completed.
• Bug: Booking moved between branches causes a sync failure
  • Description: When syncing a booking, the system now tries the booking’s original branch first. If that sync fails and the booking has a different assigned branch, it automatically retries using the assigned branch. This reduces failed syncs caused by branch mismatches.
    • Supported on all cruise lines except for Disney.
  • Production Go-live Target: October 7th 9pm ET
• Bug: Deck maps populating when no cabins available
  • Description: Deck Maps are populated when there are no cabins available
  • Solution: We will not populate deck maps when there are no cabins available
  • Production Go-live Target: October 7th 9pm EST

Hotel

• We’re AB testing a new room layout
  • On the hotel details page we’re experimenting with an improved layout of rooms and rates, with larger images and text and more clear prices and inclusions.
  • All clubs are involved in this experiment except NE. So far the data is promising and if the data holds, we will release it to production for all participating clubs on October 8th, 10am EST.

Insurance

• Car Trip Protection issue resolution
  • We found the bug causing the decline in insurance sales during car online purchases, specifically on the new checkout experience.
  • The fix is going live to production on 10/1 or 10/2 so we can validate it before the next release. The result will be that we redo the A/B test for car and hotel on the new checkout. This will last a few days to ensure the fix is stable before rolling car and hotel back to the new checkout experience for consumers.
• Bug Fix: Trip Protection confirmation email formatting
  • Traveler names will no longer run together in booking confirmations
  • Zendesk: 1364496

Manual Booking

• Manual Booking V2 Improvements
  • The form will now default Phone Type to Mobile
  • Manual Cruise bookings will now show ship name instead of ship code
  • Add-on pricing is now only shown if you have inputted an add-on. The add-on pricing label has also received a visual change to emphasize that it is part of the total and not additional.
  • Insurance Add-on Coverage Type will now show a more appropriate placeholder.
  • Penalties and Refunds now appear in the booking confirmation
  • Payment and refund dates now stay on the date they were recorded as when a booking is modified

Prepack

• New checkout is available for testing for consumer/online
  • Member First and Soft Voyage packages being booked online by members will direct to the new checkout experience.
  • Currently in preview for club testing. Go live in production for all clubs and members will be November 4th