Feb 17, 2026 • 10:00

Partial Outage: Princess Cruises

Some Princess Cruises are failing all attempts to retrieve cabin availability

Customer impact

Consumers and Agents are unable to select cabins for a subset of Princess Cruises. We have not yet identified a pattern in which sailings do and do not work. No cause has been provided at this time.

Timeline (ET)

  • 2026-02-17 03:00 - Errors began on Princess API for some cruises attempting to find available cabins.
  • 2026-02-18 00:00 - Elevated error rate decreased throughout the day until finally returning to normal at approximately midnight.